Outage report · Major outage
Nextiva outage on Jan 27, 2025
Nextiva Contact Center Login Issues
SeverityMajor outage
StartedJan 27, 2025, 16:17UTC
ResolvedJan 27, 2025, 17:58UTC
Duration1h 41m
What happened
Nextiva reported a major outage starting Jan 27, 2025, 16:17 UTC, affecting Nextiva Contact Center, NextivaONE, NextOS Platform. It was marked resolved at Jan 27, 2025, 17:58 UTC.
- The incident lasted 1h 41m from first report to resolution.
- Nextiva had reported no other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Nextiva
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Nextiva started after this incident, so this report is based on Nextiva's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Nextiva's overall reliability
66.1/100
Nextiva has a reliability score of 66.1/100, with 99.37% effective uptime and 8 incidents over the last 90 days.
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