Outage report · Major outage
Pandle outage on Oct 20, 2026
Pandle affected by Google Cloud networking issue
What happened
Pandle reported a major outage starting Oct 20, 2026, 07:56 UTC, affecting Web App (my.pandle.co.uk), Mobile App (Android & iOS), Bank Feeds, Email Delivery, API (Private Beta), Website, Support Site. It was marked resolved at Oct 20, 2026, 14:52 UTC.
- The incident lasted 6h 56m from first report to resolution.
- Pandle had reported 1 other partial or major outage in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Pandle
This issue is now resolved, and Google Cloud have now closed the underlying issue.
What our independent monitoring saw
Our independent monitoring of Pandle started after this incident, so this report is based on Pandle's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Some customers may be experiencing issues making or receiving calls.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)
New incident: "GCP region europe-west2 and zone europe-west2-b issues"
Pandle's overall reliability
Pandle has a reliability score of 40.2/100, with 97.60% effective uptime and 2 incidents over the last 90 days.
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