Outage report · Partial outage
ShipEngine outage on Oct 20, 2025
AWS Outage Impacting Overall Performance
What happened
ShipEngine reported a partial outage starting Oct 20, 2025, 20:15 UTC, affecting ShipEngine API, ShipEngine.com (website), ShipEngine API Dashboard. It was marked resolved at Oct 21, 2025, 15:35 UTC.
- The incident lasted 19h 20m from first report to resolution.
- It was the 3rd longest of 13 significant outages ShipEngine reported in the 12 months up to it.
- ShipEngine had reported 3 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from ShipEngine
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of ShipEngine started after this incident, so this report is based on ShipEngine's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
ShipEngine's overall reliability
ShipEngine has a reliability score of 43.9/100, with 98.38% effective uptime and 9 incidents over the last 90 days.
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