Outage report · Partial outage
GoTo Connect outage on Oct 20, 2025
GoTo Connect, GoTo Meeting, GoTo Webinar, GoTo Training , GoToMyPC, & GoTo Resolve - Issues in Accessing Application.
What happened
GoTo Connect reported a partial outage starting Oct 20, 2025, 08:16 UTC, affecting GoTo Meeting, Devices, GoTo Webinar, Helpdesk, GoToMyPC, GoTo Training, MDM, PSTN Calls - Inbound and 5 more. It was marked resolved at Oct 20, 2025, 22:10 UTC.
- The incident lasted 13h 54m from first report to resolution.
- GoTo Connect had reported 6 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from GoTo Connect
All GoTo products are now fully operational. We have confirmed that services have returned to normal performance levels. We appreciate your patience during this incident. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
What our independent monitoring saw
Our independent monitoring of GoTo Connect started after this incident, so this report is based on GoTo Connect's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
GoTo Connect's overall reliability
GoTo Connect has a reliability score of 87.9/100, with 99.87% effective uptime and 3 incidents over the last 90 days.
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