Smile.io outage on Sep 24, 2026

What happened

Smile.io reported a partial outage starting Sep 24, 2026, 22:58 UTC, affecting Storefront Components. It was marked resolved at Sep 25, 2026, 11:51 UTC.

• The incident lasted 12h 54m from first report to resolution.
• Smile.io had reported 2 other partial or major outages in the 90 days before it.
• 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Smile.io

The issue is now resolved.

Read Smile.io's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Smile.io started after this incident, so this report is based on Smile.io's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageSurveyMonkeySep 24, 2026, 12:16 UTC

  Audience Preview Page is not responding

• Major outageShipEngineSep 24, 2026, 13:47 UTC

  Evri - Unable to create labels

• Partial outageFly.ioSep 24, 2026, 16:31 UTC

  State database issues in GRU

• Major outageShippoSep 24, 2026, 19:23 UTC

  Elevated error rate on Canada Post Shipment

• Partial outagePAR POS (Brink)Sep 24, 2026, 21:37 UTC

  Admin Portal 20 Access issues

• Major outageResDiarySep 24, 2026, 21:54 UTC

  uk.resdiary.com is unavailable

Smile.io's overall reliability

Full Smile.io reliability report and live status → · Most reliable Smile.io alternatives →