Outage report · Partial outage

Tripleseat outage on Jan 22, 2026

New incident: "Microsoft Outage - Email Deferrals"

SeverityPartial outage

StartedJan 22, 2026, 20:52UTC

ResolvedJan 23, 2026, 17:44UTC

Duration20h 52m

What happened

Tripleseat reported a partial outage starting Jan 22, 2026, 20:52 UTC. It was marked resolved at Jan 23, 2026, 17:44 UTC.

The incident lasted 20h 52m from first report to resolution.
Tripleseat had reported no other partial or major outages in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Tripleseat

Milestone is now 'closed'. Previously milestone was 'postmortem_completed' Milestone is now 'postmortem_completed'. Previously milestone was 'postmortem_started' Milestone is now 'postmortem_started'. Previously milestone was 'resolved' Milestone is now 'resolved'. Previously milestone was 'mitigated' Thank you for your patience while we worked through the issues caused by the Microsoft Outage. Following Microsoft's Service Restoration, previously deferred Discussions and emails from Tripleseat to Outlook servers are being successfully processed and sent as expected. Once these are accepted by Microsoft's servers the delivery status will update to reflect the server response in Tripleseat. We're so sorry for the disruption and the frustration this has caused. We are continuing to monitor Tripleseat to ensure there are no lingering impacts from this issue. If you have any questions please reach out to support@tripleseat.com. Following Microsoft's Service Restoration, previously deferred

Read Tripleseat's official incident report ↗