Outage report · Major outage
ServiceTitan outage on Jan 22, 2026
ServiceTitan Slowness Issues
SeverityMajor outage
StartedJan 22, 2026, 14:58UTC
ResolvedJan 22, 2026, 15:41UTC
Duration42m
What happened
ServiceTitan reported a major outage starting Jan 22, 2026, 14:58 UTC, affecting Office. It was marked resolved at Jan 22, 2026, 15:41 UTC.
- The incident lasted 42m from first report to resolution.
- ServiceTitan had reported 5 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from ServiceTitan
The issue has been resolved, and ServiceTitan system performance has returned to normal levels. All services are operating as expected, and we will continue standard monitoring to ensure continued stability.
What our independent monitoring saw
Our independent monitoring of ServiceTitan started after this incident, so this report is based on ServiceTitan's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
ServiceTitan's overall reliability
76.8/100
ServiceTitan has a reliability score of 76.8/100, with 99.70% effective uptime and 8 incidents over the last 90 days.
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