Alternatives
Most reliable Zendesk alternatives (2026)
Zendesk has a reliability score of 51.7/100 with 98.85% uptime over the last 90 days. Here is how every alternative we track compares, ranked by reliability.
Help Desk Software alternatives to Zendesk
| Alternative | Score | Uptime |
|---|---|---|
| Hiver#1 help desk platformVisit site ↗ | 98.9 | 99.99% |
| Kustomer#2 help desk platformVisit site ↗ | 96.7 | 99.99% |
| HubSpot Service Hub#3 help desk platformVisit site ↗ | 96.6 | 100% |
| Tidio#4 help desk platformVisit site ↗ | 95.7 | 99.98% |
| HappyFox#5 help desk platformVisit site ↗ | 89.2 | 100% |
| LiveAgent#6 help desk platformVisit site ↗ | 89.2 | 100% |
| Help Scout#7 help desk platformVisit site ↗ | 89.2 | 99.91% |
| Intercom#8 help desk platformVisit site ↗ | 87.9 | 99.92% |
| Front#9 help desk platformVisit site ↗ | 87.4 | 99.89% |
| Gladly#10 help desk platformVisit site ↗ | 74.9 | 99.65% |
| Freshdesk#11 help desk platformVisit site ↗ | 61.2 | 99.39% |
| Gorgias#13 help desk platformVisit site ↗ | 43.0 | 97.97% |