Help Desk Software · monthly outage report

Help Desk Software outages: October 2021

The 15 help desk platforms we track reported 8 incidents in October 2021. Freshdesk reported the most (5). 13 had a clean month: Crisp, Front, Gladly, Gorgias, HappyFox, Help Scout, Hiver, HubSpot Service Hub, Intercom, Kustomer, LiveAgent, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk511h 34m21h 40m0
Tidio335h 21m4h 12m0
Crisp00——0
Front00——0
Gladly00——0
Gorgias00——0
HappyFox00——0
Help Scout00——0
Hiver00——0
HubSpot Service Hub00——0
Intercom00——0
Kustomer00——0
LiveAgent00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in October 2021

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