Help Desk Software · monthly outage report

Help Desk Software outages: January 2022

The 15 help desk platforms we track reported 10 incidents in January 2022. Freshdesk reported the most (9). 13 had a clean month: Crisp, Front, Gladly, Gorgias, HappyFox, Help Scout, Hiver, HubSpot Service Hub, Intercom, Kustomer, LiveAgent, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk9312h 37m5h 58m0
Tidio10—2h 20m0
Crisp00——0
Front00——0
Gladly00——0
Gorgias00——0
HappyFox00——0
Help Scout00——0
Hiver00——0
HubSpot Service Hub00——0
Intercom00——0
Kustomer00——0
LiveAgent00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in January 2022

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