Monthly outage report

March 2023 business software outage report

In March 2023, the vendors we track reported 131 incidents, including 52 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms2111 of 13Ecwid (1)
Retail POS10913 of 16Epos Now (5)
Shipping & Fulfillment Software5213 of 15Pirate Ship (4)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software0012 of 12—
Business Banking0015 of 15—
Expense Management Software5313 of 15Airbase (3)
KYC & Identity Verification0016 of 16—
Payment Processors0015 of 15—
Payroll & HR Software2014 of 16Gusto (1)
Subscription Billing Platforms2114 of 16FastSpring (1)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems1015 of 16ResNexus (1)
Restaurant Online Ordering Platforms9315 of 19Flipdish (4)
Restaurant POS10814 of 17Epos Now (5)
Restaurant Reservation Systems0015 of 15—
Vacation Rental Software1015 of 16Rentals United (1)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software7212 of 16Virtuagym (3)
Salon & Spa Booking Software1014 of 15Vagaro (1)
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software2212 of 13Otto (2)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management4215 of 18Tradify (2)
Property Management Software8213 of 16Entrata (6)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD1014 of 15Travis CI (1)
LLM API Providers0016 of 16—
Managed Database Services1014 of 15Turso (1)
Monitoring & Observability2215 of 16Datadog (2)
SMS & Voice APIs0015 of 15—
Transactional Email APIs1013 of 14Elastic Email (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement2211 of 12CleverTap (2)
iGaming Payment Providers2013 of 14emerchantpay (2)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms5212 of 14Bizzabo (3)
Online Course Platforms1114 of 15Uscreen (1)

Longest outages in March 2023