Help Desk Software · monthly outage report

Help Desk Software outages: January 2024

The 15 help desk platforms we track reported 6 incidents in January 2024. Freshdesk reported the most (3). 12 had a clean month: Crisp, Front, Gladly, Gorgias, Help Scout, Hiver, HubSpot Service Hub, Intercom, Kustomer, LiveAgent, Zendesk, Zoho Desk.

VendorIncidentsPartial / majorOutage timeLongestWe detected
Freshdesk318h 54m21h 20m0
HappyFox22——0
Tidio10—3h 48m0
Crisp00——0
Front00——0
Gladly00——0
Gorgias00——0
Help Scout00——0
Hiver00——0
HubSpot Service Hub00——0
Intercom00——0
Kustomer00——0
LiveAgent00——0
Zendesk00——0
Zoho Desk00——0

Longest Help Desk Software outages in January 2024

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