Business Phone Systems · monthly outage report
Business Phone Systems outages: January 2026
The 16 business phone systems we track reported 22 incidents in January 2026. Nextiva reported the most (5). 7 had a clean month: 8x8, Freshdesk Contact Center (Freshcaller), JustCall, Ooma Office, Quo (formerly OpenPhone), Zoom Phone, net2phone.
| Vendor | Incidents | Partial / major |
|---|---|---|
| Nextiva | 5 | 4 |
| GoTo Connect | 4 | 4 |
| Aircall | 3 | 1 |
| RingCentral | 3 | 0 |
| CloudTalk | 2 | 1 |
| Vonage Business Communications | 2 | 1 |
| Dialpad | 1 | 0 |
| Google Voice | 1 | 0 |
| Grasshopper | 1 | 1 |
| 8x8 | 0 | 0 |
| Freshdesk Contact Center (Freshcaller) | 0 | 0 |
| JustCall | 0 | 0 |
| Ooma Office | 0 | 0 |
| Quo (formerly OpenPhone) | 0 | 0 |
| Zoom Phone | 0 | 0 |
| net2phone | 0 | 0 |