Monthly outage report

October 2026 business software outage report

In October 2026, the vendors we track reported 1888 incidents, including 505 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

Category	Incidents	Partial / major	Clean vendors	Most incidents
E-commerce Platforms	38	7	5 of 13	BigCommerce (20)
Retail POS	23	8	6 of 16	Epos Now (6)
Shipping & Fulfillment Software	81	45	5 of 15	Shippo (45)

Payments & finance

Category	Incidents	Partial / major	Clean vendors	Most incidents
Accounting Software	32	5	5 of 12	MYOB (14)
Business Banking	12	5	10 of 15	Airwallex (4)
Expense Management Software	15	5	7 of 15	Navan (4)
KYC & Identity Verification	40	6	5 of 16	Persona (9)
Payment Processors	78	7	3 of 15	Worldpay (40)
Payroll & HR Software	15	7	10 of 16	Rippling (6)
Subscription Billing Platforms	19	3	8 of 16	Metronome (6)

Restaurants & hospitality

Category	Incidents	Partial / major	Clean vendors	Most incidents
Hotel Property Management Systems	39	20	9 of 16	Mews (17)
Restaurant Online Ordering Platforms	19	7	11 of 19	Toast (8)
Restaurant POS	57	13	5 of 18	NCR Voyix Aloha (15)
Restaurant Reservation Systems	18	15	10 of 15	Zenchef (8)
Vacation Rental Software	47	17	10 of 16	Hospitable (32)

Health, beauty & fitness

Category	Incidents	Partial / major	Clean vendors	Most incidents
Gym & Studio Management Software	25	15	8 of 16	Arketa (8)
Salon & Spa Booking Software	31	4	7 of 15	Zenoti (11)
Therapy Practice Management Software	13	4	12 of 16	Healthie (5)
Veterinary Practice Management Software	24	5	5 of 13	Covetrus Pulse (12)

Trades & property

Category	Incidents	Partial / major	Clean vendors	Most incidents
Auto Repair Shop Software	7	2	11 of 14	Protractor (4)
Field Service Management	13	7	10 of 18	Fergus (3)
Property Management Software	0	0	16 of 16	—

Back office & professional services

Category	Incidents	Partial / major	Clean vendors	Most incidents
Appointment Scheduling Software	3	1	11 of 13	Acuity Scheduling (2)
Business Phone Systems	35	11	4 of 16	Aircall (9)
Childcare Management Software	0	0	13 of 13	—
Cloud Storage & Office Suites	10	8	12 of 16	Box (5)
E-Signature Software	23	3	10 of 14	Adobe Acrobat Sign (11)
Employee Scheduling Software	8	0	8 of 14	7shifts (2)
Form & Survey Builders	21	4	9 of 15	SurveySparrow (8)
Legal Practice Management Software	2	1	14 of 16	MyCase (1)
Password Managers	10	4	6 of 12	LastPass (3)
Project Management Software	31	10	6 of 16	Notion (13)
Team Chat Apps	9	3	12 of 16	Slack (4)
Video Conferencing	11	2	8 of 12	Zoom Meetings (5)

Marketing & customer communication

Category	Incidents	Partial / major	Clean vendors	Most incidents
Advertising Platforms	8	0	10 of 12	Microsoft Advertising (6)
Affiliate & Partner Management Platforms	2	0	14 of 16	Post Affiliate Pro (1)
Affiliate Networks	1	0	12 of 13	impact.com (1)
CRM Software	26	6	7 of 15	Salesforce Sales Cloud (8)
Email Marketing Platforms	34	8	8 of 15	Brevo (15)
Help Desk Software	32	9	4 of 15	Gorgias (8)
Marketing Automation & CDPs	39	14	5 of 15	Adobe Marketo Engage (12)
Push Notification Services	14	4	7 of 13	Batch (7)
Referral & Loyalty Programs	9	7	11 of 15	Growave (4)
Social Media Management Tools	16	3	9 of 16	Buffer (5)
Web & Product Analytics	24	4	10 of 15	Amplitude (11)
Web Hosting	122	16	4 of 15	Hostinger (80)

AI & developer tools

Category	Incidents	Partial / major	Clean vendors	Most incidents
AI Chat Assistants	55	20	4 of 10	ChatGPT (32)
App Hosting Platforms	67	15	3 of 15	Fly.io (20)
Authentication Providers	33	11	5 of 13	Okta Workforce Identity (7)
CDN & DNS Providers	48	11	9 of 16	Cloudflare (15)
Cloud Providers	90	18	5 of 14	Scaleway (36)
Code Hosting & CI/CD	94	27	5 of 15	GitHub (21)
LLM API Providers	116	17	7 of 16	Fireworks AI (69)
Managed Database Services	41	15	3 of 15	Supabase (17)
Monitoring & Observability	82	35	0 of 16	Grafana Cloud (28)
SMS & Voice APIs	100	15	6 of 15	Twilio (29)
Transactional Email APIs	35	3	6 of 14	Brevo (15)

iGaming & betting technology

Category	Incidents	Partial / major	Clean vendors	Most incidents
iGaming Affiliate Software	2	1	12 of 14	Income Access (1)
iGaming CRM & Player Engagement	12	5	8 of 12	Salesforce Marketing Cloud (5)
iGaming Payment Providers	65	0	7 of 14	Worldpay (40)

Creators & events

Category	Incidents	Partial / major	Clean vendors	Most incidents
Event Ticketing Platforms	10	6	8 of 14	Ticket Tailor (3)
Online Course Platforms	17	5	7 of 15	Kajabi (4)

Longest outages in October 2026

Partial outageAuth0Oct 23, 2026 · 356d 18h
Elevated Errors on Multiple Public Cloud Environments
Partial outageHeapOct 2, 2026 · ongoing
Salesforce integration: data-in not syncing
Major outageUniverseOct 15, 2026 · ongoing
System disruption
Partial outageSendcloudOct 20, 2026 · ongoing
[Third-Party] GLS Italy - Label announcement issue
Partial outageLiquid WebOct 21, 2026 · ongoing
PHP Security Vulnerability Assessment (CVE-2026-109618 & CVE-2026-109619)
Partial outageHostingerOct 22, 2026 · ongoing
PHP Security Update for Web, Agency and cPanel Hosting
Partial outageBrexOct 20, 2026 · 10d
Unable to deliver SMS to Orange in France
Partial outageAnthropic APIOct 7, 2026 · 6d 4h
Elevated errors on platform.claude.com
Partial outageWP EngineOct 15, 2026 · 5d
522 Errors
Partial outageAivenOct 12, 2026 · 4d 14h
Issues with spin up node in google asia-southeast1 region