Outage report · Partial outage
Descope outage on Oct 20, 2025
Elevated error rate in connectors used in flows
SeverityPartial outage
StartedOct 20, 2025, 14:45UTC
ResolvedOct 20, 2025, 18:23UTC
Duration3h 38m
What happened
Descope reported a partial outage starting Oct 20, 2025, 14:45 UTC. It was marked resolved at Oct 20, 2025, 18:23 UTC.
- The incident lasted 3h 38m from first report to resolution.
- Descope had reported 1 other partial or major outage in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Descope
Type: Incident Duration: 3 hours and 38 minutes Affected Components: API Oct 20, 18:23:10 GMT+0 - Resolved - This incident has been resolved. Oct 20, 17:53:55 GMT+0 - Monitoring - Fix was implemented by our cloud provider and we are currently monitoring the result. Oct 20, 16:31:40 GMT+0 - Identified - We are continuing to work on a fix for this incident. Issue related to high error rate on AWS lambda service, working on mitigating issue Oct 20, 14:45:00 GMT+0 - Investigating - We are currently investigating this incident. Related to AWS outage in lambda service
What our independent monitoring saw
Our independent monitoring of Descope started after this incident, so this report is based on Descope's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Descope's overall reliability
100.0/100
Descope has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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