Outage report · Partial outage

Descope outage on Oct 20, 2025

Elevated error level

SeverityPartial outage
StartedOct 20, 2025, 07:00UTC
ResolvedOct 20, 2025, 09:26UTC
Duration2h 26m

What happened

Descope reported a partial outage starting Oct 20, 2025, 07:00 UTC. It was marked resolved at Oct 20, 2025, 09:26 UTC.

  • The incident lasted 2h 26m from first report to resolution.
  • Descope had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Descope

Type: Incident Duration: 2 hours and 26 minutes Affected Components: API, Console, US 🇺🇸 → Oct 20, 09:25:46 GMT+0 - Monitoring - AWS implemented a fix, error level seem to go down drastically We are currently monitoring the result. Oct 20, 09:25:46 GMT+0 - Resolved - This incident has been resolved. Oct 20, 08:24:58 GMT+0 - Identified - Console is recovering partially Oct 20, 08:18:38 GMT+0 - Identified - Impact on another provider (Vercel) is impacting also console Oct 20, 07:29:06 GMT+0 - Identified - We are continuing to work on a fix for this incident. We have identified related to issue on AWS cloud provider Oct 20, 07:00:00 GMT+0 - Investigating - We are currently investigating this incident.

Read Descope's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Descope started after this incident, so this report is based on Descope's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Descope's overall reliability

100.0/100

Descope has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.

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