SurveyMonkey outage on Apr 13, 2026

What happened

SurveyMonkey reported a partial outage starting Apr 13, 2026, 15:24 UTC, affecting SurveyMonkey. It was marked resolved at Apr 13, 2026, 18:44 UTC.

• The incident lasted 3h 20m from first report to resolution.
• It was the 2nd longest of 6 significant outages SurveyMonkey reported in the 12 months up to it.
• SurveyMonkey had reported 1 other partial or major outage in the 90 days before it.
• 4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SurveyMonkey

This incident has been resolved.

Read SurveyMonkey's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SurveyMonkey started after this incident, so this report is based on SurveyMonkey's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outageSmartsheetApr 13, 2026, 16:33 UTC

  Failures during Form Submissions

• Partial outage1PasswordApr 13, 2026, 17:24 UTC

  SSO sign-in failing on some attempts for some users

• Partial outageWaveApr 13, 2026, 18:20 UTC

  Wave Mobile SSO Login Errors

• Partial outageOkta Workforce IdentityApr 13, 2026, 18:30 UTC

  Access Requests are not processing currently

SurveyMonkey's overall reliability

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