Monthly outage report

September 2022 business software outage report

In September 2022, the vendors we track reported 82 incidents, including 26 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms1012 of 13Ecwid (1)
Retail POS1015 of 16Loyverse (1)
Shipping & Fulfillment Software0015 of 15—

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software3011 of 12FreshBooks (3)
Business Banking0015 of 15—
Expense Management Software1114 of 15Airbase (1)
KYC & Identity Verification1115 of 16Sumsub (1)
Payment Processors0015 of 15—
Payroll & HR Software1015 of 16Namely (1)
Subscription Billing Platforms2015 of 16FastSpring (2)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems1015 of 16Apaleo (1)
Restaurant Online Ordering Platforms1118 of 19Menufy (1)
Restaurant POS1016 of 17Loyverse (1)
Restaurant Reservation Systems3113 of 15SevenRooms (2)
Vacation Rental Software1115 of 16Rentals United (1)

Health, beauty & fitness

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management3116 of 18Service Fusion (2)
Property Management Software4213 of 16Propertyware (2)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD0015 of 15—
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability3115 of 16Datadog (3)
SMS & Voice APIs0015 of 15—
Transactional Email APIs3313 of 14Mailjet (3)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement1111 of 12CleverTap (1)
iGaming Payment Providers1113 of 14Volt (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms1013 of 14Bizzabo (1)
Online Course Platforms0015 of 15—

Longest outages in September 2022