Business Phone Systems · monthly outage report
Business Phone Systems outages: January 2025
The 16 business phone systems we track reported 7 incidents in January 2025. Freshdesk Contact Center (Freshcaller) reported the most (3). 12 had a clean month: 8x8, Aircall, CloudTalk, Dialpad, GoTo Connect, Google Voice, Grasshopper, JustCall, Ooma Office, Quo (formerly OpenPhone), RingCentral, Zoom Phone.
| Vendor | Incidents | Partial / major |
|---|---|---|
| Freshdesk Contact Center (Freshcaller) | 3 | 2 |
| Vonage Business Communications | 2 | 0 |
| Nextiva | 1 | 1 |
| net2phone | 1 | 0 |
| 8x8 | 0 | 0 |
| Aircall | 0 | 0 |
| CloudTalk | 0 | 0 |
| Dialpad | 0 | 0 |
| GoTo Connect | 0 | 0 |
| Google Voice | 0 | 0 |
| Grasshopper | 0 | 0 |
| JustCall | 0 | 0 |
| Ooma Office | 0 | 0 |
| Quo (formerly OpenPhone) | 0 | 0 |
| RingCentral | 0 | 0 |
| Zoom Phone | 0 | 0 |