Monthly outage report

August 2025 business software outage report

In August 2025, the vendors we track reported 408 incidents, including 147 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms201111 of 13Wix (14)
Retail POS15912 of 16Zettle by PayPal (7)
Shipping & Fulfillment Software1958 of 15Stamps.com (6)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software529 of 12QuickBooks Online (2)
Business Banking2014 of 15Wise Business (2)
Expense Management Software5011 of 15Expensify (2)
KYC & Identity Verification11412 of 16Alloy (5)
Payment Processors6012 of 15Authorize.net (3)
Payroll & HR Software8513 of 16HiBob (5)
Subscription Billing Platforms8410 of 16FastSpring (2)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems5114 of 16RMS Cloud (3)
Restaurant Online Ordering Platforms8414 of 19DoorDash Storefront (3)
Restaurant POS211210 of 18Zettle by PayPal (7)
Restaurant Reservation Systems6513 of 15SevenRooms (3)
Vacation Rental Software23013 of 16Hospitable (20)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software4214 of 16Pike13 (2)
Salon & Spa Booking Software11911 of 15Meevo (7)
Therapy Practice Management Software4014 of 16Tebra (Kareo) (3)
Veterinary Practice Management Software1639 of 13Digitail (9)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software1013 of 14Tekmetric (1)
Field Service Management17612 of 18BuildOps (4)
Property Management Software2114 of 16Buildium (1)

Back office & professional services

CategoryIncidentsPartial / majorClean vendorsMost incidents
Appointment Scheduling Software15118 of 13OnceHub (10)
Business Phone Systems8510 of 16GoTo Connect (2)
Childcare Management Software4012 of 13Procare (4)
Cloud Storage & Office Suites7212 of 16Egnyte (3)
E-Signature Software3012 of 14Dropbox Sign (2)
Employee Scheduling Software6411 of 14Deputy (4)
Form & Survey Builders3013 of 15Tally (2)
Legal Practice Management Software4213 of 16Actionstep (2)
Password Managers409 of 121Password (2)
Project Management Software6511 of 16Smartsheet (2)
Team Chat Apps2014 of 16Element (1)
Video Conferencing1011 of 12Whereby (1)

Marketing & customer communication

CategoryIncidentsPartial / majorClean vendorsMost incidents
Advertising Platforms3210 of 12Criteo (2)
Affiliate & Partner Management Platforms4414 of 16Trackdesk (2)
Affiliate Networks2212 of 13impact.com (2)
CRM Software5111 of 15Pipedrive (2)
Email Marketing Platforms1137 of 15ActiveCampaign (2)
Help Desk Software9411 of 15Freshdesk (3)
Marketing Automation & CDPs2057 of 15Hightouch (6)
Push Notification Services8210 of 13Batch (4)
Referral & Loyalty Programs6212 of 15Yotpo Loyalty & Referrals (4)
Social Media Management Tools13412 of 16Agorapulse (6)
Web & Product Analytics9011 of 15Heap (3)
Web Hosting0015 of 15—

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms2114 of 15Northflank (2)
Authentication Providers1118 of 13Okta Workforce Identity (3)
CDN & DNS Providers2115 of 16DNSimple (2)
Cloud Providers1013 of 14Civo (1)
Code Hosting & CI/CD5214 of 15Bitbucket (5)
LLM API Providers2114 of 16Cerebras Inference (1)
Managed Database Services5312 of 15Prisma Postgres (3)
Monitoring & Observability12211 of 16Datadog (5)
SMS & Voice APIs0015 of 15—
Transactional Email APIs808 of 14Elastic Email (2)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement938 of 12Bloomreach Engagement (3)
iGaming Payment Providers7511 of 14AstroPay (3)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms4212 of 14Bizzabo (2)
Online Course Platforms4212 of 15Teachable (2)

Longest outages in August 2025