Outage report · Partial outage
Elastic Cloud outage on Sep 16, 2026
Elastic Support Portal unavailable
SeverityPartial outage
StartedSep 16, 2026, 13:17UTC
ResolvedSep 16, 2026, 15:38UTC
Duration2h 21m
What happened
Elastic Cloud reported a partial outage starting Sep 16, 2026, 13:17 UTC. It was marked resolved at Sep 16, 2026, 15:38 UTC.
- The incident lasted 2h 21m from first report to resolution.
- Elastic Cloud had reported 18 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Elastic Cloud
The Elastic Support Portal remains available and steady - at this time, we are considering this incident resolved.
What our independent monitoring saw
Our independent monitoring of Elastic Cloud started after this incident, so this report is based on Elastic Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Elastic Cloud's overall reliability
26.9/100
Elastic Cloud has a reliability score of 26.9/100, with 91.19% effective uptime and 23 incidents over the last 90 days.
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