Outage report · Partial outage

FastSpring outage on Oct 20, 2025

AWS Outage Impacting FastSpring Platform and Stores

SeverityPartial outage
StartedOct 20, 2025, 07:34UTC
ResolvedOct 20, 2025, 17:41UTC
Duration10h 6m

What happened

FastSpring reported a partial outage starting Oct 20, 2025, 07:34 UTC, affecting FastSpring System. It was marked resolved at Oct 20, 2025, 17:41 UTC.

  • The incident lasted 10h 6m from first report to resolution.
  • FastSpring had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from FastSpring

All services are operating normally, except for a delay in processing rebills. Our team is actively working to resolve this and ensure all affected transactions are completed as soon as possible.

Read FastSpring's official incident report ↗

What our independent monitoring saw

Our independent monitoring of FastSpring started after this incident, so this report is based on FastSpring's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

FastSpring's overall reliability

94.0/100

FastSpring has a reliability score of 94.0/100, with 99.97% effective uptime and 6 incidents over the last 90 days.

Visit FastSpring ↗

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