Outage report · Partial outage
MyCase outage on Oct 20, 2025
Degraded Performance: 502 Errors & Slowness
SeverityPartial outage
StartedOct 20, 2025, 13:04UTC
ResolvedOct 20, 2025, 21:22UTC
Duration8h 18m
What happened
MyCase reported a partial outage starting Oct 20, 2025, 13:04 UTC, affecting MyCase. It was marked resolved at Oct 20, 2025, 21:22 UTC.
- The incident lasted 8h 18m from first report to resolution.
- It was the 3rd longest of 3 significant outages MyCase reported in the 12 months up to it.
- MyCase had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from MyCase
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of MyCase started after this incident, so this report is based on MyCase's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
MyCase's overall reliability
92.6/100
MyCase has a reliability score of 92.6/100, with 99.97% effective uptime and 1 incidents over the last 90 days.
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