Outage report · Partial outage

Olo outage on Oct 20, 2025

Point of Sale Partner Issues: Toast

SeverityPartial outage
StartedOct 20, 2025, 14:54UTC
ResolvedOct 21, 2025, 01:18UTC
Duration10h 23m

What happened

Olo reported a partial outage starting Oct 20, 2025, 14:54 UTC, affecting Point of Sale Partners. It was marked resolved at Oct 21, 2025, 01:18 UTC.

  • The incident lasted 10h 23m from first report to resolution.
  • It was the longest significant outage Olo reported in the 12 months up to it.
  • Olo had reported no other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Olo

This incident has been resolved.

Read Olo's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Olo started after this incident, so this report is based on Olo's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Olo's overall reliability

66.9/100

Olo has a reliability score of 66.9/100, with 99.54% effective uptime and 11 incidents over the last 90 days.

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