Outage report · Major outage
Popmenu outage on Oct 20, 2025
My Pop and Website Latency
What happened
Popmenu reported a major outage starting Oct 20, 2025, 14:48 UTC, affecting My Popmenu Admin Platform, Email Delivery - SendGrid, Voice - Twilio, OrderNerd Platform, DNS Routing, DoorDash Drive API, SMS Delivery - Twilio, Stripe API and 13 more. It was marked resolved at Oct 21, 2025, 03:34 UTC.
- The incident lasted 12h 47m from first report to resolution.
- It was the longest significant outage Popmenu reported in the 12 months up to it.
- Popmenu had reported 1 other partial or major outage in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Popmenu
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of Popmenu started after this incident, so this report is based on Popmenu's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Popmenu's overall reliability
Popmenu has a reliability score of 92.7/100, with 99.96% effective uptime and 2 incidents over the last 90 days.
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