Outage report · Major outage
ShareFile outage on Oct 20, 2025
Some ShareFile customers may be experiencing issues with their ShareFile account
What happened
ShareFile reported a major outage starting Oct 20, 2025, 18:42 UTC, affecting ShareFile®. It was marked resolved at Oct 20, 2025, 21:31 UTC.
- The incident lasted 2h 49m from first report to resolution.
- ShareFile had reported 3 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from ShareFile
This incident has been resolved.
What our independent monitoring saw
Our independent monitoring of ShareFile started after this incident, so this report is based on ShareFile's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
ShareFile's overall reliability
ShareFile has a reliability score of 95.0/100, with 99.99% effective uptime and 3 incidents over the last 90 days.
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