Outage report · Major outage

ShareFile outage on Oct 20, 2025

Some ShareFile customers may be experiencing latency in the application

SeverityMajor outage
StartedOct 20, 2025, 08:00UTC
ResolvedOct 20, 2025, 10:13UTC
Duration2h 13m

What happened

ShareFile reported a major outage starting Oct 20, 2025, 08:00 UTC. It was marked resolved at Oct 20, 2025, 10:13 UTC.

  • The incident lasted 2h 13m from first report to resolution.
  • ShareFile had reported 2 other partial or major outages in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from ShareFile

This incident has been resolved.

Read ShareFile's official incident report ↗

What our independent monitoring saw

Our independent monitoring of ShareFile started after this incident, so this report is based on ShareFile's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

ShareFile's overall reliability

96.0/100

ShareFile has a reliability score of 96.0/100, with 99.99% effective uptime and 3 incidents over the last 90 days.

Visit ShareFile ↗

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