Outage report · Partial outage
Wave outage on Oct 20, 2025
3rd party issue impacting PDF exports
What happened
Wave reported a partial outage starting Oct 20, 2025, 15:21 UTC, affecting Web Application, Accounting, Invoicing, Payroll, Receipts Processing. It was marked resolved at Oct 20, 2025, 20:40 UTC.
- The incident lasted 5h 18m from first report to resolution.
- Wave had reported 2 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Wave
The issue with Amazon Web Services (AWS) affecting some Wave pages and PDF functionality has resolved. Thank you for your patience.
What our independent monitoring saw
Our independent monitoring of Wave started after this incident, so this report is based on Wave's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Wave's overall reliability
Wave has a reliability score of 91.1/100, with 99.93% effective uptime and 5 incidents over the last 90 days.
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