Outage report · Partial outage

Yotpo Loyalty & Referrals outage on Oct 20, 2025

Global Outage due to AWS

SeverityPartial outage
StartedOct 20, 2025, 17:49UTC
ResolvedOct 21, 2025, 12:31UTC
Duration18h 42m

What happened

Yotpo Loyalty & Referrals reported a partial outage starting Oct 20, 2025, 17:49 UTC, affecting API, API. It was marked resolved at Oct 21, 2025, 12:31 UTC.

  • The incident lasted 18h 42m from first report to resolution.
  • It was the 2nd longest of 6 significant outages Yotpo Loyalty & Referrals reported in the 12 months up to it.
  • Yotpo Loyalty & Referrals had reported 1 other partial or major outage in the 90 days before it.
  • 12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Yotpo Loyalty & Referrals

The issue has been fully resolved, and all services are now operational and running normally. Our engineering teams are currently backfilling data that was delayed during the AWS outage to ensure full data consistency. Thank you for your patience and understanding.

Read Yotpo Loyalty & Referrals's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Yotpo Loyalty & Referrals started after this incident, so this report is based on Yotpo Loyalty & Referrals's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Yotpo Loyalty & Referrals's overall reliability

98.2/100

Yotpo Loyalty & Referrals has a reliability score of 98.2/100, with 99.99% effective uptime and 1 incidents over the last 90 days.

Visit Yotpo Loyalty & Referrals ↗

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