Monthly outage report

December 2022 business software outage report

In December 2022, the vendors we track reported 88 incidents, including 40 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms1112 of 13Ecwid (1)
Retail POS0016 of 16—
Shipping & Fulfillment Software3114 of 15Ordoro (3)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software0012 of 12—
Business Banking0015 of 15—
Expense Management Software3113 of 15Rydoo (2)
KYC & Identity Verification1015 of 16Sumsub (1)
Payment Processors0015 of 15—
Payroll & HR Software0016 of 16—
Subscription Billing Platforms0016 of 16—

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems2015 of 16ResNexus (2)
Restaurant Online Ordering Platforms1118 of 19HungerRush (1)
Restaurant POS1116 of 17HungerRush (1)
Restaurant Reservation Systems0015 of 15—
Vacation Rental Software1015 of 16Rentals United (1)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software3113 of 16Glofox (1)
Salon & Spa Booking Software2013 of 15DaySmart Salon (1)
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software2011 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management1017 of 18Housecall Pro (1)
Property Management Software2115 of 16Entrata (2)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers0013 of 13—
CDN & DNS Providers0016 of 16—
Cloud Providers0014 of 14—
Code Hosting & CI/CD1114 of 15Travis CI (1)
LLM API Providers0016 of 16—
Managed Database Services0015 of 15—
Monitoring & Observability4215 of 16Datadog (4)
SMS & Voice APIs0015 of 15—
Transactional Email APIs5211 of 14Mailjet (3)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software0014 of 14—
iGaming CRM & Player Engagement3311 of 12CleverTap (3)
iGaming Payment Providers2012 of 14Volt (1)

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms0014 of 14—
Online Course Platforms1014 of 15Kartra (1)

Longest outages in December 2022