Monthly outage report

November 2023 business software outage report

In November 2023, the vendors we track reported 144 incidents, including 58 partial or major outages. Choose a category for the vendor-by-vendor breakdown.

Retail & e-commerce

CategoryIncidentsPartial / majorClean vendorsMost incidents
E-commerce Platforms0013 of 13—
Retail POS5215 of 16Epos Now (5)
Shipping & Fulfillment Software8112 of 15ShipHero (4)

Payments & finance

CategoryIncidentsPartial / majorClean vendorsMost incidents
Accounting Software2010 of 12FreeAgent (1)
Business Banking0015 of 15—
Expense Management Software1014 of 15Rydoo (1)
KYC & Identity Verification1015 of 16Sumsub (1)
Payment Processors0015 of 15—
Payroll & HR Software2215 of 16Gusto (2)
Subscription Billing Platforms4114 of 16FastSpring (2)

Restaurants & hospitality

CategoryIncidentsPartial / majorClean vendorsMost incidents
Hotel Property Management Systems0016 of 16—
Restaurant Online Ordering Platforms17714 of 19Popmenu (11)
Restaurant POS9414 of 17Epos Now (5)
Restaurant Reservation Systems2113 of 15SevenRooms (1)
Vacation Rental Software5213 of 16Escapia (3)

Health, beauty & fitness

CategoryIncidentsPartial / majorClean vendorsMost incidents
Gym & Studio Management Software1015 of 16Virtuagym (1)
Salon & Spa Booking Software0015 of 15—
Therapy Practice Management Software0016 of 16—
Veterinary Practice Management Software1012 of 13Otto (1)

Trades & property

CategoryIncidentsPartial / majorClean vendorsMost incidents
Auto Repair Shop Software0014 of 14—
Field Service Management3115 of 18Commusoft (1)
Property Management Software1015 of 16Buildium (1)

Back office & professional services

Marketing & customer communication

AI & developer tools

CategoryIncidentsPartial / majorClean vendorsMost incidents
AI Chat Assistants0010 of 10—
App Hosting Platforms0015 of 15—
Authentication Providers3112 of 13Ory Network (3)
CDN & DNS Providers2115 of 16deSEC (2)
Cloud Providers0014 of 14—
Code Hosting & CI/CD2014 of 15Travis CI (2)
LLM API Providers0016 of 16—
Managed Database Services5313 of 15Turso (3)
Monitoring & Observability2015 of 16BugSnag (2)
SMS & Voice APIs1014 of 15ClickSend (1)
Transactional Email APIs1013 of 14Postmark (1)

iGaming & betting technology

CategoryIncidentsPartial / majorClean vendorsMost incidents
iGaming Affiliate Software2113 of 14Everflow (2)
iGaming CRM & Player Engagement0012 of 12—
iGaming Payment Providers0014 of 14—

Creators & events

CategoryIncidentsPartial / majorClean vendorsMost incidents
Event Ticketing Platforms0014 of 14—
Online Course Platforms3013 of 15Uscreen (2)

Longest outages in November 2023