Housecall Pro outage on Dec 7, 2021

What happened

Housecall Pro reported a partial outage starting Dec 7, 2021, 20:07 UTC, affecting Pro web, Payment processing - Stripe, Email notifications, Wisetack. It was marked resolved at Dec 8, 2021, 02:50 UTC.

• The incident lasted 6h 43m from first report to resolution.
• Housecall Pro had reported 1 other partial or major outage in the 90 days before it.
• 10 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Housecall Pro

This incident has been resolved.

Read Housecall Pro's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Housecall Pro started after this incident, so this report is based on Housecall Pro's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outagePinterest AdsDec 7, 2021, 15:30 UTC

  Ads Manager - partial outage

• Partial outageFreshdesk Contact Center (Freshcaller)Dec 7, 2021, 15:45 UTC

  Partial Outage - Issue with making and receiving calls

• Partial outageBrightwheelDec 7, 2021, 16:13 UTC

  Degraded performance

• Major outageDripDec 7, 2021, 16:19 UTC

  Drip App Disruption

• Partial outageMattermostDec 7, 2021, 16:37 UTC

  Unable to create new workspaces

• Major outageMighty NetworksDec 7, 2021, 17:14 UTC

  Issues with Livestreaming

• Partial outageKickservDec 7, 2021, 19:00 UTC

  Amazon Web Services degraded performance

• Partial outageNamelyDec 7, 2021, 19:43 UTC

  Employee Profiles Not Loading

• Major outageSignNowDec 7, 2021, 19:52 UTC

  Login issues

• Partial outageAirbaseDec 7, 2021, 22:33 UTC

  Availability issues with upstream provider

Housecall Pro's overall reliability

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