SignNow outage on Dec 7, 2021

What happened

SignNow reported a major outage starting Dec 7, 2021, 19:52 UTC, affecting Web. It was marked resolved at Dec 7, 2021, 22:20 UTC.

• The incident lasted 2h 27m from first report to resolution.
• SignNow had reported no other partial or major outages in the 90 days before it.
• 10 other vendors we track reported a significant incident within 12 hours of it.

Latest update from SignNow

This issue has been resolved, and the system is now operational.

Read SignNow's official incident report ↗

What our independent monitoring saw

Our independent monitoring of SignNow started after this incident, so this report is based on SignNow's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

• Partial outagePinterest AdsDec 7, 2021, 15:30 UTC

  Ads Manager - partial outage

• Partial outageFreshdesk Contact Center (Freshcaller)Dec 7, 2021, 15:45 UTC

  Partial Outage - Issue with making and receiving calls

• Partial outageBrightwheelDec 7, 2021, 16:13 UTC

  Degraded performance

• Major outageDripDec 7, 2021, 16:19 UTC

  Drip App Disruption

• Partial outageMattermostDec 7, 2021, 16:37 UTC

  Unable to create new workspaces

• Major outageMighty NetworksDec 7, 2021, 17:14 UTC

  Issues with Livestreaming

• Partial outageKickservDec 7, 2021, 19:00 UTC

  Amazon Web Services degraded performance

• Partial outageNamelyDec 7, 2021, 19:43 UTC

  Employee Profiles Not Loading

• Partial outageHousecall ProDec 7, 2021, 20:07 UTC

  Upstream Provider Issue

• Partial outageAirbaseDec 7, 2021, 22:33 UTC

  Availability issues with upstream provider

SignNow's overall reliability

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