Outage report · Partial outage
SpotOn outage on Oct 20, 2025
Funding is delayed for Citizens Bank merchants as well as DayCheck employee tips (due to AWS Outage)
What happened
SpotOn reported a partial outage starting Oct 20, 2025, 19:51 UTC, affecting Deposits (Worldpay). It was marked resolved at Oct 20, 2025, 23:45 UTC.
- The incident lasted 3h 54m from first report to resolution.
- It was the 2nd longest of 9 significant outages SpotOn reported in the 12 months up to it.
- SpotOn had reported 6 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from SpotOn
We received confirmation that the disbursements from today have succeeded. Accelerated ACH merchants will have rolled over to Standard ACH and will receive their weekend funds tomorrow. RTP merchants would have already received their funds in their account.
What our independent monitoring saw
Our independent monitoring of SpotOn started after this incident, so this report is based on SpotOn's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
SpotOn's overall reliability
SpotOn has a reliability score of 99.2/100, with 100% effective uptime and 2 incidents over the last 90 days.
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