Alternatives

Most reliable Zoho Desk alternatives (2026)

Zoho Desk has a reliability score of 100.0/100 with 100% uptime over the last 90 days. Here is how every alternative we track compares, ranked by reliability.

Help Desk Software alternatives to Zoho Desk

AlternativeScoreUptimeIncidentsAvg resolvevs Zoho Desk
Hiver#1 help desk platformVisit site ↗98.999.99%18m1.1 pts less reliable
Kustomer#2 help desk platformVisit site ↗96.799.99%323m3.3 pts less reliable
HubSpot Service Hub#3 help desk platformVisit site ↗96.6100%9—3.4 pts less reliable
Tidio#4 help desk platformVisit site ↗95.799.98%11h 54m4.3 pts less reliable
HappyFox#5 help desk platformVisit site ↗89.2100%1—10.8 pts less reliable
LiveAgent#6 help desk platformVisit site ↗89.2100%1—10.8 pts less reliable
Help Scout#7 help desk platformVisit site ↗89.299.91%62h10.8 pts less reliable
Intercom#8 help desk platformVisit site ↗87.999.92%81h12.1 pts less reliable
Front#9 help desk platformVisit site ↗87.499.89%71h 51m12.6 pts less reliable
Gladly#10 help desk platformVisit site ↗74.999.65%73h 58m25.1 pts less reliable
Freshdesk#11 help desk platformVisit site ↗61.199.38%204h 24m38.9 pts less reliable
Zendesk#12 help desk platformVisit site ↗51.798.85%137h 47m48.3 pts less reliable
Gorgias#13 help desk platformVisit site ↗43.097.97%195h 35m57.0 pts less reliable